PRIVACY POLICY

Privacy Policy

Last updated: April 2, 2026

This Privacy Policy explains how Jazzi Paws LLC ("Jazzi Paws," "we," "us," or "our") collects, uses, discloses, stores, and protects information when you visit jazzipaws.com, purchase products, download digital products, submit forms, join our email list, or otherwise interact with our website, content, and services (collectively, the "Services").

By using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with this Privacy Policy, do not use the Services.

1. Information We Collect

  • Information you provide directly, such as your name, email address, billing address, shipping address, phone number, account credentials, support messages, order notes, uploaded materials, reviews, and other information you choose to send us.
  • Transaction information, including products viewed, items added to cart, purchases, refunds, downloads, order history, shipping details, and payment confirmation information.
  • Payment information processed through third-party payment processors. We do not store full payment card numbers on our own servers when payment processing is handled by an outside processor.
  • Automatically collected information, such as IP address, browser type, device type, operating system, referral URL, pages viewed, time spent on pages, approximate location derived from IP, cookies, and similar tracking technologies.
  • Marketing and analytics information, including information about how you interact with our emails, ads, and website content.

2. How We Collect Information

  • Directly from you when you place an order, create an account, submit a form, request support, leave a review, sign up for emails, or communicate with us.
  • Automatically through cookies, server logs, analytics tools, pixels, tags, and similar technologies when you browse the Services.
  • From service providers and business partners that support website hosting, payment processing, fulfillment, email delivery, analytics, advertising, fraud prevention, and customer support.

3. How We Use Information

  • To operate, maintain, and improve the Services.
  • To process orders, payments, refunds, returns, downloads, and customer support requests.
  • To communicate with you about orders, shipping, support, products, policy updates, and service-related issues.
  • To personalize website content, recommendations, and offers.
  • To detect, investigate, prevent, and address fraud, abuse, security incidents, and unauthorized activity.
  • To comply with legal obligations, enforce our agreements, and protect our rights, property, customers, and business.

4. Cookies and Similar Technologies

  • We may use cookies, pixels, tags, scripts, local storage, and similar technologies to remember preferences, keep shopping carts functioning, analyze traffic, measure marketing performance, and improve website usability.
  • You can usually control cookies through your browser settings. Blocking some cookies may affect website functionality.

5. How We Share Information

  • We may share information with trusted service providers that help us operate the Services, including website infrastructure providers, payment processors, email and communications providers, analytics providers, fraud and security vendors, and print-on-demand or other fulfillment partners.
  • We may disclose information if required by law, legal process, court order, subpoena, or government request, or when we believe disclosure is reasonably necessary to protect rights, safety, or property.
  • We may share information in connection with a merger, acquisition, sale of assets, financing, restructuring, or similar business transaction.
  • We do not sell your personal information for cash consideration. If we ever engage in sharing that is legally treated as a sale or targeted advertising under applicable law, we will handle that as required by applicable law.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including completing transactions, maintaining records, resolving disputes, enforcing agreements, and complying with legal obligations.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices and Rights

  • You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us.
  • You may request access to, correction of, or deletion of certain personal information, subject to applicable law, identity verification, and legal exceptions.
  • You may disable cookies in your browser, though some website functions may not work properly.

9. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent where required. If you believe a child has provided information to us, contact us and we will review the request.

10. Third-Party Services and Links

Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites or services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version becomes effective when posted on the website unless stated otherwise. Continued use of the Services after changes are posted means you accept the updated Privacy Policy.

12. Contact

For privacy questions, requests, or notices, contact: [email protected]